Frequently asked questions
How do I become a vendor on Besa?
Click “Become A Vendor”, create your store, add your products and start selling to millions of shoppers — setup takes only a few minutes.
How can I track my order?
Use the Order Tracking link in the top menu and enter your order number to see real-time delivery status.
What payment methods are accepted?
Besa supports secure card payments, popular wallets and cash on delivery in selected regions, all protected by buyer protection.
Can I return a product?
Yes. Most items can be returned within the return window shown on the product page. See Help & Guide → How to Return for the full policy.